Revision Policy

Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.

Refund Policy

In any occasion, any funds deposited will not be liable for a refund if the initial design and concepts (after delivery) are approved, or a change is asked for unless Baby Book Publication cancels or ends your Contract for a reason other than your breach or non-execution.

All requests for refund will be as per the following arrangement:

You make a solicitation when the underlying ideas for a logo are provided. However once you approve or ask for changes in the initial designs, the refund offer will be void and a request for refund will not be entertained.

Once the project has been entered in revision phase, the refund offer will be void and a request for refund will not be entertained.

On the off chance that demand for refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).

If the refund request is made within 48 hours, you will only be eligible for a 66% refund (less 10% administration and preparing expense).

If the refund request is made within 48-96 hours after the initial design delivery, you will only be eligible for a 33% refund (less 10% service & processing fee).

No refund request will be entertained after 96 hours of the initial design delivery. However, we believe in 100% customer satisfaction so you are requested to reach out to us so we can address your concerns.

No request for refund will be entertained after inaction by the customer after 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.

No request for refund will be entertained if the customer goes unresponsive at any point of time for 5 working days.

All refund requests should be made to the support department. Baby Book Publication reserves the right to approve/reject any and all refund requests based on an individual case to case premise.

No refund will be entertained after the final files have been delivered.

How To Claim Your Refund

Specify your concern and claim your refund through any of the following modes:

i. Toll free # (214) 307-2856
ii. Live Chat
iii. Email: info@babybookpublication.com

If you have any questions or concerns about our Refund Policy, please contact us at info@babybookpublication.com.

Customer Support

We offer 24-Hour Customer Support to address your questions and queries.

You can get in touch with us at any time and we promise a prompt reply.

Correspondence Policy

YOU concur that Baby Book Publication is not at risk for any correspondence from email addresses other than “info@babybookpublication.com” or any toll free number not specified on our website. Baby Book Publication shall not be responsible for any damages arising from such correspondence.

100% Unique Design Guarantee

At Baby Book Publication we promise that all of our logos are produced from scratch and are in complete compliance with your design brief.